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FAQs

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Can I return or exchange the hair?

If you are dissatisfied with your extensions, you can return them for a refund or exchange within 90 days with our free return label. *Due to hygiene reasons, we cannot accept the return of extensions that have been worn or tampered with.

Returns Policy

What If I picked the wrong Colour?

All colour exchanges are free of cost. You can use our Free Color Matching Service for help and advice. Now with Whatsapp!

Last Order Dates Before Christmas

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  • Shop By Color
    • Black Shades
      • Jet Black (#1)
      • Off/Natural Black (#1B)
    • Brown Shades
      • Darkest Brown (#2)
      • Dark Brown (#3)
      • Medium Brown (Chocolate Brown) (#4)
      • Toffee Brown (#5)
      • Light/Chestnut Brown (#6)
      • Mousey Brown (#6B)
      • Medium Ash Brown (#8)
      • Ash Brown (#9)
    • Blonde Shades
      • Light Ash Blonde (#22)
      • Bleach Blonde (#613)
      • Lightest Blonde (#60)
      • Ice Blonde
      • Dark Blonde (#14)
      • Lightest Brown (#18)
      • Light Golden Blonde (#16)
      • Ginger Blonde (#27)
    • Balayage & Ombre
      • Ash Black Balayage
      • Silver Shadow Balayage
      • Espresso Melt Balayage
      • Soft Bronze Balayage
      • Biscuit Blondey Balayage
      • Chestnut Bronde Balayage
      • Cinnamon Swirl Balayage
      • Chestnut Honey Balayage
      • Silver Black Ombre (#T1B/SG)
      • Espresso Honey Ombre (#T2/27)
      • Chocolate Honey Ombre (#T4/27)
      • Toffee Honey Ombre (#T6/27)
    • Mixed Shades
      • Iced Cappuccino (#14/22)
      • Oak Brondie
      • Biscuit Blondey (#18/613)
      • Creamy Blonde (#22/613)
      • BlondeMe (#60/SS)
      • Platinum BlondeME
      • Peaches & Cream (#27/613)
      • Goldilocks (#16/613)
      • Barbie Blonde (#16/60)
      • Butterscotch Blonde (#10/16)
      • Natural Sandy Blonde (#12/16/613)
      • Espresso Melt (#2/4/6)
      • Cookies & Cream (#4/613)
      • Chestnut Bronde (#6/613)
      • Dirty Blonde (#9/613)
      • Chocolate Honey (#4/27)
      • Hazelnut Brondie (#6/27)
      • Cinnamon Brownie (#4/30)
    • Red Shades
      • Strawberry Blonde (#27)
      • Light Auburn (#30)
      • Autumn Spice (#30B)
      • Dark Auburn/Copper Red (#33)
      • Cowgirl Copper (#350/33)
      • Flaming Ginger (#350)
      • Plum/Cherry Red (#530)
      • Deep Red
      • Mahogany Red/Deep Wine (#99J)
      • Bright Red
    • Funky Shades
      • Silver/Grey
      • Silver Sand
      • Pastel Pink
      • Turquoise
      • Blue
      • Purple
      • Bright Red
  • Clip In Hair Extensions
    • Full Head Collections
      • Seamless Full Head (150 - 190g)
      • Double Weft Full Head (180 - 220g)
      • Ultra-Volume Full Head (240 - 300g)
      • Classic Full Head (130g)
      • Curly Full Head (115 - 160g)
    • One Piece Collections
      • One Piece - Supreme Quad Weft (120g)
      • One Piece - Quad Weft (80g)
      • One Piece - Extra Strip (40g)
      • Clip In Fringe
  • Tape In Hair Extensions
    • Tape In Hair Extensions
    • Invisible Tape In Hair Extensions - Remy Royale
    • 50g Tape In Hair Extensions - Remy Royale
    • Tape In Hair Extensions Remover
    • Spare Tape Pack For Tape In Extensions
  • Professional Extensions
    • Double Drawn Range
      • Nano Ring Hair Extensions - Remy Royale
      • 50g Tape In Hair Extensions - Remy Royale
      • Invisible Tape In Hair Extensions - Remy Royale
      • Hair Weave Weft Extensions - Remy Royale
      • Flat Track Weft Hair Extensions - Remy Royale
      • Flat Tip Hair Extensions - Remy Royale
      • I-Tips Pre-bonded Extensions - Remy Royale
    • Professional Haircare Range
      • Deep Moisture Shampoo
      • Deep Moisture Conditioner
      • Deep Conditioning Hair Mask
      • Moisturising Silky Hair Spray
      • Heat Protection Spray
    • Professional Maintenance Range
      • Tape Remover
      • Spare Tapes
      • Lace Glue
      • Lace Glue Remover
      • Nano Rings / Beads
      • Spare Tapes & Remover Bundle
      • Lace Glue & Remover Bundle
  • Ponytails
    • Clip In Ponytail Extensions
    • Mini 14 Inch
    • Classic 20 Inch
    • Mega 24 Inch
  • Hair Care
    • Quench The Thirst
      • Deep Moisture Shampoo
      • Deep Moisture Conditioner
      • Deep Conditioning Hair Mask
    • Hair Care
      • Purple Toning Shampoo
      • Moisturising Silky Hair Spray
      • Heat Protection Spray
  • Accessories
    • Hanger and Carrier
    • The Wet One by Cliphair Detangling Hairbrush
    • Wave Comb and Pouch
    • Alligator Clips
    • Pintail Comb
    • Colour Ring
    • Snap Clips - Loose (5 clips)
    • Hair Extension Sample Pieces
    • Cliphair E-Gift Card
  • Shop Campaigns
    • Bridal Shop
      • Shop Campaign
      • Wedding Quiz
      • Bridal Awards
    • Holiday Campaign
    • Redhead Campaign
      • Redefining Red - 2023
      • Embrace The Red - 2022
  • Help & Guides
    • Video Guides
    • Colour Matching Service
    • Help Me Choose
    • Hair Style & Blog
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