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FAQs

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Can I return or exchange the hair?

If you are dissatisfied with your extensions, you can return them for a refund or exchange within 90 days with our free return label. *Due to hygiene reasons, we cannot accept the return of extensions that have been worn or tampered with.

Returns Policy

What If I picked the wrong Colour?

All colour exchanges are free of cost. You can use our Free Color Matching Service for help and advice. Now with Whatsapp!

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Clip In Hair Extensions
- Full Head Collections
  
  Seamless Full Head (150 - 190g)
  Double Weft Full Head (180 - 220g)
  Ultra-Volume Full Head (240 - 300g)
  Classic Full Head (130g)
  Curly Full Head (115 - 160g)
- One Piece Collections
  
  One Piece - Supreme Quad Weft (120g)
  One Piece - Quad Weft (80g)
  One Piece - Extra Strip (40g)
  Clip In Fringe
Tape In Hair Extensions
Professional Extensions
- Double Drawn Range
  
  Nano Ring Hair Extensions - Remy Royale
  50g Tape In Hair Extensions - Remy Royale
  Invisible Tape In Hair Extensions - Remy Royale
  Hair Weave Weft Extensions - Remy Royale
  Flat Track Weft Hair Extensions - Remy Royale
  Flat Tip Hair Extensions - Remy Royale
  I-Tips Pre-bonded Extensions - Remy Royale
- Professional Haircare Range
  
  Deep Moisture Shampoo
  Deep Moisture Conditioner
  Deep Conditioning Hair Mask
  Moisturising Silky Hair Spray
  Heat Protection Spray
- Professional Maintenance Range
  
  Tape Remover
  Spare Tapes
  Lace Glue
  Lace Glue Remover
  Nano Rings / Beads
  Spare Tapes & Remover Bundle
  Lace Glue & Remover Bundle
Ponytails
Hair Care
- Quench The Thirst
  
  Deep Moisture Shampoo
  Deep Moisture Conditioner
  Deep Conditioning Hair Mask
- Hair Care
  
  Purple Toning Shampoo
  Moisturising Silky Hair Spray
  Heat Protection Spray
Accessories
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  Shop Campaign
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- Holiday Campaign
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  Redefining Red - 2023
  Embrace The Red - 2022
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Shop By Color
Clip In Hair Extensions
- Full Head Collections
  Seamless Full Head (150 - 190g)
  Double Weft Full Head (180 - 220g)
  Ultra-Volume Full Head (240 - 300g)
  Classic Full Head (130g)
  Curly Full Head (115 - 160g)
- One Piece Collections
  One Piece - Supreme Quad Weft (120g)
  One Piece - Quad Weft (80g)
  One Piece - Extra Strip (40g)
  Clip In Fringe
Tape In Hair Extensions
Professional Extensions
Ponytails
Hair Care
- Quench The Thirst
  Deep Moisture Shampoo
  Deep Moisture Conditioner
  Deep Conditioning Hair Mask
- Hair Care
  Purple Toning Shampoo
  Moisturising Silky Hair Spray
  Heat Protection Spray
Accessories
Shop Campaigns
Help & Guides